Information We Collect
When you reach out for an EV charger installation quote in Redondo Beach, we collect the details you give us: your name, phone number, email address, service address, and information about your vehicle, electrical panel, and the charger you want installed.
If you use our website, we collect basic technical information like your IP address, browser type, device type, and the pages you visit. This helps us understand how people find us and improve the site.
How We Use Information
We use your information to schedule your installation, prepare an accurate quote, order the right equipment, and keep you updated on your project. We also use it to send invoices and follow up after the work is done.
We use website data to make our site easier to use and to show relevant local ads. We do not sell your personal information to anyone.
Cookies and Tracking
Our website uses cookies and similar tools to remember your preferences and understand how visitors move through the site. Cookies are small files stored on your device.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you turn cookies off, some parts of the site may not work as smoothly.
Analytics and Third-Party Tools
We use tools like Google Analytics to see which pages are popular and where visitors come from. These tools collect anonymous data and do not identify you personally.
We may also use third-party scheduling, payment, or review platforms. When you use those services, their own privacy policies apply to the information you share with them.
Data Sharing and Disclosure
We share your information only when needed to complete your installation. That includes our electricians, permit runners, and equipment suppliers. We also share information with payment processors when you pay by card.
We may disclose information if required by law, to respond to a legal request, or to protect the rights and safety of our customers and our team.
Data Retention
We keep your project records, including contact details and installation notes, for as long as needed to provide warranty support and meet our legal and tax obligations.
When we no longer need your information, we delete it or remove the parts that identify you.
Data Security
We protect your information with reasonable administrative, technical, and physical safeguards. Access to your details is limited to team members who need it to do their jobs.
No method of transmission over the internet is completely secure, but we work hard to keep your information safe and review our practices regularly.
User Rights
You can ask us what personal information we hold about you, request a copy, ask us to correct it, or ask us to delete it. You can also opt out of marketing emails or texts at any time.
California residents have additional rights under the CCPA, including the right to know what personal information we collect and the right to request deletion. Call us at (310) 294-5464 to make a request.
Children's Privacy
Our services are for adults. We do not knowingly collect personal information from anyone under 13. If you believe a child has given us information, call us and we will delete it.
Changes to This Policy
We may update this policy from time to time. When we do, we will post the new version on this page with a new effective date.
If we make a big change in how we use your information, we will let you know by email or with a notice on our website.